Contact · Weight Based Shipping

Product

Do you have the plugin installed?

We can usually come up with a solution more quickly if we have temporary access to your WordPress dashboard. That way, we can swiftly check your server and plugin configuration to figure out the issue.

I don't want to provide credentials

Website URL

Username (temporary)

Password (temporary)

Please don't change anything even temporarily since it's a live/production website
why do you need to change anything?Depending on the issue, we might need to temporarily disable other plugins, switch to the default theme, change Weight Based Shipping configuration, etc., to find a way to solve it. We'll revert all changes, if any, before leaving.

Your Name

Your Email
please double check it since we can't get back to you if there is a typo

Subject

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screenshots, spreadsheets, or anything else that might be helpful

Thank you!